Issue Description: Users of OBDSTAR P50 and DC706 diagnostic tools may encounter the error "Please login first!" when attempting to perform a one-click upgrade. This prevents the device from updating its software, limiting functionality.
Probable Cause
The error typically occurs due to an inactive or expired login session. The device requires users to authenticate their account before allowing software upgrades.
Solution
Follow these steps to resolve the issue:
1. Log In Again
- Open the OBDSTAR software and navigate to the Personal Center.
- Enter your credentials to log in. Ensure your account is active and properly registered.
2. Retry the Upgrade
- After logging in, return to the One-Click Upgrade section.
- Download and install the latest software version.
3. Check Account Status
If the issue persists, verify your account status on the official OBDSTAR website or contact support.
Additional Tips
Ensure a stable internet connection during the upgrade process.
Clear the device cache if login attempts fail repeatedly.
For further assistance, visit www.obd2shop.co.uk.
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